Questions • Answers • Support

Frequently Asked Questions

Find quick answers to common queries about orders, delivery, returns, and our products—so you get all the info you need, instantly.

What size should I choose for the perfect fit?

To ensure the best comfort and support, we recommend checking our detailed Size Guide before placing an order. Every product page includes measurements and fit notes to help you pick the most accurate size for your body type.

Are your bras and panties suitable for daily wear?

Yes, absolutely. Our entire collection is crafted using soft, breathable, skin-friendly fabrics that are ideal for all-day comfort—whether you’re at work, at home, or on the go.

Do the colors in product images match the actual products?

We use high-quality photography to ensure accuracy, but slight shade variations may occur due to screen brightness and lighting. The actual product is always true to the description.

How do I care for my lingerie to make it last longer?

For best results, hand-wash your lingerie with mild detergent and avoid harsh squeezing or twisting. Always dry in shade and avoid machine drying to maintain elasticity and softness.

Can I return or exchange my order?

Returns and exchanges are available for eligible products based on hygiene and policy conditions. Please check our Return & Refund Policy for complete details before initiating a request.

When will my order be delivered?

Orders are usually processed within 24–48 hours and delivered within 3–7 working days depending on your location. You will receive tracking updates once your order is shipped.

Is Cash on Delivery (COD) available?

Yes, COD is available on select pincodes. During checkout, the COD option will automatically appear if your location qualifies.

What if I receive a damaged or incorrect product?

In the rare case of receiving a damaged, defective, or wrong item, contact our support team immediately with an unboxing video. We will resolve the issue with a replacement or refund as per policy.

Do you offer discounts or special deals?

Yes, we frequently provide exclusive discounts, festive offers, and limited-time deals on bras, panties, and nightwear. Keep an eye on our “Offers” section for the latest promotions.

How can I contact customer support?

You can reach our support team anytime through email or phone. We’re here to help with sizing, order tracking, returns, or any other queries. Customer satisfaction is our top priority.