Effective Date: 06 December 2025
Welcome to The Nimue Store. This Shipping Policy explains how we process, handle, and deliver your orders. By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
All orders placed on The Nimue Store are processed within 1–2 business days.
During peak seasons, sales, or holidays, processing time may take 1–3 additional days.
Orders are not processed on Sundays or public holidays.
Once your order is processed, it will be handed over to our trusted delivery partners.
2. Shipping Time & Delivery Estimates
Estimated delivery time after dispatch:
Metro Cities: 2–5 business days
Non-Metro Cities: 3–7 business days
Remote Locations: 5–10 business days
These times are estimates and may vary due to courier delays, weather, or unforeseen circumstances beyond our control.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
Free shipping may be offered during promotional periods or on orders above a certain amount (if applicable).
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
You can track the status of your shipment directly with the courier service.
If you do not receive tracking details within 48 hours of placing your order, please contact us.
5. Wrong Address / Incomplete Address
The Nimue Store is not responsible for delays or failed deliveries caused by:
Incorrect or incomplete delivery address
Unreachable phone number
Unavailability to receive the package
If an order returns to us due to wrong details, reshipping charges will apply.
6. Delayed Deliveries
We try our best to deliver your order on time. However, delays may happen due to:
Weather conditions
Courier issues
Festival rush
Location-specific restrictions
The Nimue Store is not liable for such delays, but we will assist you in tracking your order.
7. Damaged or Tampered Packages
If your package arrives damaged, tampered, or opened:
Do NOT accept the parcel.
Ask the courier to mark it as “Return to Sender.”
Inform us immediately with photos/video proof.
Once we receive the returned item, we will process a replacement or refund based on the Return Policy.
8. International Shipping
Currently, The Nimue Store ships only within India.
International shipping will be introduced soon.
9. Contact Us
For any shipping-related questions or support, you can reach us anytime:
📞 Phone: +91 - 9990006466
📧 Email: info@nimuestore.com, support@nimuestore.com, thenimuestore@gmail.com
📍 Website:The Nimue Store , 4813 Alok Vihar 1 Sector 50 Noida Gautam Budh Nagar, Uttar Pradesh, Gautam Buddha Nagar, 201301
We are always happy to assist you.
10. Policy Updates
The Nimue Store may modify or update this Shipping Policy at any time.
Changes will be posted on this page with an updated effective date.